Returns & Exchanges

At Continental Eyewear, we want you to be completely satisfied with your frames; if they aren't a perfect fit, you can return or exchange any unworn items within 30 days of delivery. All returns must be in their original packaging with all included accessories and authenticity tags intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your eyewear in its original case and shipping box, ensuring you include the printed return authorization slip inside.

3

Ship It Back

Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our quality control team inspects the frames, we will process your refund or ship your replacement within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing